Category: Billing + Manage

The Billing & Manage category outlines the knowledge base articles and tutorials associated with common tasks and services for Liquid Web’s Billing and Manage interface located here: https://manage.liquidweb.com. From creating a user to paying your bill or configuring an API, explore all the resources the manage.liquidweb.com portal has to offer.

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For security, Liquid Web can only provide account information to the account owner and their authorized representatives. Whenever you need to give a third party access to your account, be it your developer, administrator, or billing or IT department, you should know that you don’t have to share your Manage credentials. You can easily add authorized users to your account — and configure specific roles for them — directly from within your Manage interface.

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  • These instructions are intended for domain names using Liquid Web’s nameservers.
  • If the main domain uses other nameservers, such as at a registrar, you will need to log in there and add an “A” record for the hostname in the main domain’s DNS zone file. The record should point to the server’s primary IP address.

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How to Set up a Support Passphrase in Manage

Posted on by dpepper | Updated:
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Liquid Web requires anyone contacting our support team to authenticate their account in order to receive any nonpublic information about a website, or to receive any information about a server or account.

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  • These instructions are intended specifically for enabling two-factor authentication for Manage users.

What is Two-factor Authentication (2FA)?

Two-factor authentication (also known as 2FA) means that instead of just a password (one factor), you will need two factors (password, plus a rotating authentication token) to login to your Manage account. Only the correct combination of the first and second factors will allow you to log in. Two-factor authentication is more secure than one-factor authentication.

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Manage is Liquid Web's Account and Cloud Management Portal. From Manage, it is possible to control your servers and services, whether your deployment is a single Storm® VPS (Virtual Private Server), or a combination of several Liquid Web Dedicated servers or other Clustered servers and services. Manage will help you administer your private network, VPN (Virtual Private Network), CDN (Content Delivery Network), firewalls, upgrades, and much more!

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What is a Virtual IP (VIP)?

When you create a virtual IP (VIP) address with Liquid Web you will receive both a Public VIP and Private VIP. The public VIP can be configured on a Storm server just as a non-virtual, or standard, IP would be configured. Connecting to a public service, such as HTTP or FTP, on the Public VIP occurs just as it would on a standard IP.

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Storm Object Storage delivers a durable, secure, highly available solution for storage needs of virtually any size. With object storage access occurs via API calls to the object storage cluster, which replaces the need to rely on additional servers for dedicated storage.

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awscli is a python module that enables a user to interact with Storm Object Storage via the command line.

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  • These instructions are intended specifically for resizing a Liquid Web Storm (Cloud) server.
  • I’ll be resizing a 2 GB Storm VPS instance to a Storm Dedicated server.

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